Be inspired by women making waves in the United States payments industry and beyond. Join us at the 2022 Symposium!
Our keynotes, panels, and break-out work sessions will help strengthen your skills while keeping you on top of industry trends. Hear from women leaders on a variety of subjects including current payments issues and initiatives, fintech, and leadership. You’ll also have the opportunity to network with women at all levels and with diverse backgrounds in payment and fintech. This is a must-attend event for any woman who’s serious about accelerating her career in the payments industry.
The Women in Payments Symposium is a unique event that provides perspectives from key women leaders in payments, supports diversity and gender parity, and includes topics impacting all aspects of the payments ecosystem. The format is split between networking breaks, keynote addresses, executive panel discussions and career development breakout sessions. This forum is an unparalleled opportunity that is empowering, current and immediately relevant to any woman pursuing a career in payments.
Apologies as our room block is now sold out at The Ritz-Carlton, Pentagon City.
6:00 PM - 7:00 PM ET
REGISTRATION
6:15 PM - 7:00 PM ET
AWARDS COCKTAIL
7:00 - 7:10 PM ET
AWARDS DINNER - OPENING REMARKS
Kristy Duncan
Founder and CEO
Women in Payments
7:10 - 7:45 PM ET
AWARDS DINNER
7:45 - 8:30 PM ET
AWARDS PRESENTATION
Jennifer Lucas
Managing Director, Americas Payments Consulting Leader
EY
8:30 - 9:00 PM ET
AWARDS KEYNOTE
9:00 - 9:15 PM ET
CLOSING REMARKS
7:30 - 8:15 AM ET
BREAKFAST AND NETWORKING
7:30 - 8:15 AM ET
BREAK-OUT SESSIONS
INNOVATION & DRIVING CHANGE
SALON I
MANAGING A GLOBAL PAYMENTS BRANDS DURING GREAT TECHNOLOGICAL CHANGE
For some of us, “Venmo me” is pure innovation, but for generation z this is their expected experience. From catering to the digital first crowd to an aging population, companies will need to explore innovative ways to make it easy to pay in a mobile first world - while also offering incentives that build brand loyalty and trust. Against this backdrop, digital payments and new payments technology will continue on a rapid growth trajectory, making partnerships more important than ever. Join this session as it will discuss the importance of partnership from fintech's to enablers to networks in succeeding as a payments brand during a time of rapid advancements.
7:30 - 8:15 AM ET
BREAK-OUT SESSIONS
DIGITAL PAYMENTS
AMBASSADOR ROOM
REQUEST FOR PAYMENT DEPLOYED: HOW VERIZON LEVERAGED RTP FOR CUSTOMER BILLING
Are you a biller that has heard about RTP's Request for Payment (RfP) capabilities but are struggling to find beneficial use cases? Or a bank that hasn't yet enabled RfP and are looking to see an example of how it's been done? Or interested in learning about how RfP works? In this session, we will be speaking with Verizon, BNY Mellon, and Citibank about their recent launch of real-time bill pay for retail customers and to find answers to some frequently asked questions about the experience.
7:30 - 8:15 AM ET
BREAK-OUT SESSIONS
LEADERSHIP AND CAREER DEVELOPMENT
PLAZA A & B
CLOSING THE RACIAL WEALTH GAP
Black women in the US face unique challenges when it comes to building businesses and securing capital: only 3% of SBA loans are granted to Black entrepreneurs, and many of their companies face unprecedented hardships when economies falter. This was highlighted during the global pandemic, when 40% of Black-owned businesses in America closed, compared to 17% of white owned. What tools - from payments, to financing, to technology, to communities - are needed to build a truly inclusive financial future for all? What special role do women in leadership play in this process? Our panel explores the solutions we need to ensure racial parity in business.
8:15 - 8:30 AM ET
MAIN STAGE
SALON III
OPENING REMARKS
8:30 - 9:00 AM ET
MAIN STAGE
SALON III
OPENING FIRESIDE KEYNOTE
9:00 - 9:45 AM ET
MAIN STAGE
SALON III
EXECUTIVE PANEL
The pandemic has accelerated the adoption of digital payments and heightened expectations for a convenient, seamless, and customized experience. New innovations, such as crypto, NFTs, and the metaverse, have come to the stage, offering new ways and new platforms to conduct business. Our new environment has also altered the skills needed to build a successful career in the payments market. This discussion explores the tools and innovation that are needed to build a more connected digital commerce ecosystem, and delves into the skills and attributes needed for women to be successful in the payments space. Join this panel of exceptional women leaders and innovators, as they share insights and pearls of career wisdom from the forefront of the new payments world.
Moderator
Eva Robinson
Managing Director, Industry Executive for Government and Public Sector, Treasury Service
JPMorgan
Pelwasha Faquiryan
Executive Vice President, U.S. Bank Payment Solutions & Global Airlines
Elavon
Jane Larimer
President & CEO
Nacha
Genevieve Leveille
Chief Executive Officer
AgriLedger
Jeanniey Walden
Chief Innovation and Marketing Officer
DailyPay
9:45 - 10:30 AM ET
BREAK-OUT SESSIONS
DIGITAL PAYMENTS
SALON II
2022 TRENDS: THE NEW CONSUMER AND WHAT IT MEANS FOR THE PAYMENTS INDUSTRY
Consumer behavior has changed significantly from pre-pandemic profiles. The new consumer expects and values inclusion, is choiceful and transacts with intent, and is more attune to convenience and safety. How can the payments industry properly address the new consumer habits without sacrificing growth objectives? Knowing and understanding consumers is the first step in being able to design payment solutions that deliver better experiences for everyone throughout the ecosystem.
9:45 - 10:30 AM ET
BREAK-OUT SESSIONS
INNOVATION & DRIVING CHANGE
SALON I
THE CHANGING LOYALTY LANDSCAPE
Traditional loyalty tactics like points, miles or cashback are becoming a thing of the past. In fact, many loyalty offerings are so outdated that they’ve become obsolete to the consumers they’re trying to attract; more than half of consumers said the pandemic led them to try different brands. This panel examines new trends shaping the loyalty landscape and opportunities for the payments industry to stay ahead of the game.
Moderator
Kathryn Cleary
Senior Vice President, Merchant Verticals
Mastercard
Rasha Katabi
Founder & CEO
Brim Financial
Katie O’Dell
D.B.A., Head of USAA Credit Card Strategy, Member Experience, and Strategic Partnerships
USAA
Sarah Phelps
Senior Vice President, Head of Loyalty Solutions
Wells Fargo
9:45 - 10:30 AM ET
BREAK-OUT SESSIONS
LEADERSHIP AND CAREER DEVELOPMENT
PLAZA A & B
DEVELOPING THE NEXT WAVE OF WOMEN PAYMENTS LEADERS
Career development is an ongoing process of professional training, networking, and active engagement. This is particularly true for women in a field like payments, where men currently are in the majority. In this session, panelists will share the journeys they’ve each taken to reach leadership roles, discuss how their careers have developed over time, and lend insight into proactive career-building strategies for other women looking to blaze their own trails.
Michelle Ziolkowski
Enterprise Payment Strategy Product Group Leader
Wells Fargo
Melissa Lowry
Chief Marketing Officer
Early Warning (network operator of Zelle®)
Jennifer Lucas
Managing Director, Americas Payments Consulting Leader
EY
Colleen Taylor
President, Merchant Services – US
American Express
10:30 - 11:00 AM ET
NETWORKING BREAK
11:00 - 11:45 AM ET
BREAK-OUT SESSIONS
LEADERSHIP AND CAREER DEVELOPMENT
PLAZA A & B
THE "R" WORD - CONFRONTING RACISM IN CAMOUFLAGE
Everyone knows diverse teams help make profitable businesses. Yet businesses still struggle with race-based diversity with research showing most diversity officers and anti-racist programs are set up to fail. Is this embedded in our false understanding of ‘race’ when looking to address institutional racism or do certain biases cloud our ability to tackle the problem on a much more fundamental level? This session will examine two schools of thought and their views on the subject of race and how to identify and stop race-racism evasion in organizations.
Moderator
Maia Davis-Singleton
Director of Client Support
Discover Financial Services
Leonard T. Bell II
Executive Director Global Macro Sales, FM New York
Standard Chartered Bank
Marie Mui
SVP, Head of Relationship Management, Merchant Services
Wells Fargo
Michele Shelton
CEO & Principal Consultant
Michele Shelton LLC
11:00 - 11:45 AM ET
BREAK-OUT SESSIONS
DIGITAL PAYMENTS
AMBASSADOR ROOM
THE CRYPTO CONUNDRUM: BANKS IN THE AGE OF EVOLVING PAYMENTS
The crypto world has evolved dramatically with some 6,000 cryptos in existence today. This has occurred alongside an ever-changing global banking system, which has often been plagued by faulty implementation of new technological innovations and a growing loss of consumer confidence. What does the wider adoption of cryptocurrency mean for payments and what sort of future will that create for banks and central banks? This panel explores the themes in full.
Moderator
Sarah Billings
Senior Vice President, Head of Payments Product, Operations, and Strategy
PNC
Alexandra Prager
Executive Director
Onyx by J.P. Morgan
Blockchain Launch
Beatriz Saldivar
Global Payments, Treasury & ERP Bank Connectivity Advisor
Kyriba
Jess Turner
EVP, New Digital Infrastructure & Fintech
Mastercard
11:00 - 11:45 AM ET
BREAK-OUT SESSIONS
INNOVATION & DRIVING CHANGE
SALON I
THE FUTURE OF REAL-TIME PAYMENTS
The pandemic has intensified the need for additional infrastructure to support faster payments. As FedNow general availability approaches in 2023, there are increasing questions on how banks can keep pace with technological change and adapt in an era of rapid digital transformation. How can firms distinguish between the FedNow and RTP Networks? What will be their impact on the wider financial ecosystem? And how do these solutions and systems support – P2P, B2B, B2C and A2A payments? This session will shine a light on some of the real-time payment issues being addressed today and the technology that will look to change the payments landscape in the future.
Moderator
Ulrike Guigui
EVP, Head of Enterprise Payments
Wells Fargo
Carrie Blankenship
Director of Product Management, Instant and Emerging Payments
Fiserv
Elspeth Bloodgood
Technical Product Manager
Jack Henry
Connie Theien
Senior Vice President and Director, Payments Industry Relations, Federal Reserve System
Federal Reserve Bank of Chicago
Elena Whisler
SVP, Sales and Relationship Management
The Clearing House
11:45 - 12:45 PM ET
NETWORKING LUNCH
12:45 - 1:15 PM ET
MAIN STAGE
SALON III
INNOVATION PANEL
1:15 - 2:00 PM ET
BREAK-OUT SESSIONS
INNOVATION & DRIVING CHANGE
SALON I
THE GREAT RESIGNATION: HOW THE WAR ON TALENT IS IMPACTING WOMEN IN PAYMENTS
The past 18 months have brought great disruption to the workplace, and it's not slowing down. In addition to changing where they work, many people have changed who they work for. In July, 4 million Americans quit their jobs and joined "The Great Resignation". People left for better hours, more money and more flexibility. What can the payments industry do to keep good people? How will women be impacted? Change brings opportunity, so how can women take advantage of this opportunity to advance? This panel will explore the new realities of the war on talent and how women can get the best roles that fit the realities of today.
1:15 - 2:00 PM ET
BREAK-OUT SESSIONS
LEADERSHIP & CAREER DEVELOPMENT
PLAZA A & B
ADDRESSING IMPOSTER SYNDROME: FROM CULTIVATING CURES THROUGH CREATING CONFIDENCE
One of the main barriers preventing women leaders from reaching their full potential isn’t experience. It’s a lack of self-confidence. Self-promotion is a key leading career development skill needed in the post pandemic workplace. But how can women cultivate this skill in an era of unpredictability? This session aims to help women improve their perception of their skills and to advise on how to highlight their accomplishments with confidence around their colleagues and senior leaders.
1:15 - 2:00 PM ET
BREAK-OUT SESSIONS
INNOVATION & DRIVING CHANGE
AMBASSADOR ROOM
SUSTAINABILITY AND CONSUMER EXPERIENCE: MEETING THE NEEDS OF CONSCIOUS CONSUMERS
With growing concern over environmental, social, governance, a product’s “purpose” has never been so critical. Conscious Consumers are redefining how purchases are made and expecting companies to do more when it comes to ESG initiatives. Financial Institutions have the opportunity to give consumers more power over the footprint of everyday activities. This panel will address HOW and to WHAT extent financial institutions can offer products to meet the Conscious Consumer's needs and change their behavior.
2:00 - 2:30 PM ET
NETWORKING BREAK
2:30 - 3:15 PM ET
BREAK-OUT SESSIONS
INNOVATION & DRIVING CHANGE
AMBASSADOR ROOM
GROWTH OPPORTUNITIES IN PAYMENTS: WHY AGILITY MATTERS
In the evolving world of payments, organizations from financial institutions to retailers face an explosion of new payment options and business tools, plus changing customer behaviors which is one of the biggest drivers of disruption today. In this space of near-instant innovation and high-speed change, how can legacy players and payments providers respond with agility? What are the winning growth strategies and how can payments modernization drive opportunities in the payments ecosystem?
Moderator
Margaret Weichert
North America Payments Lead
Accenture
Melissa Burns
North America Sales Director
Volante
Technologies
Geetha Gandhi
Global Payments and App Transformation Lead
Avanade
Kavita Rao
Head of Personal, Business, and Mobile Banking
City National Bank
Marla Sofer
Financial Services Cloud Lead, Industry Solutions CTO
Microsoft
2:30 - 3:15 PM ET
BREAK-OUT SESSIONS
LEADERSHIP & CAREER DEVELOPMENT
PLAZA A & B
WORKING UP: THE POWER WOMAN BLUEPRINT
Women have been taught to be fiercely independent as they move up the career ladder. Yet they are expected to speak less about business valuation or intellectual property as they approach motherhood and more about recipes and coupons. Similarly, many career women are increasingly wary about building relationships as they prioritize their long-term career goals. Can women truly have - rather than do it all? This session examines how successful women can navigate dating, love and relationships, especially as they climb up the corporate or business ladder and how to reimagine the realities of a working parent with real life examples of community building.
2:30 - 3:15 PM ET
BREAK-OUT SESSIONS
INNOVATION & DRIVING CHANGE
SALON I
EXPLORATION OF THE METAVERSE
The presentation will be a discussion on emerging technology and payment models in the New Economy. This panel will engage seasoned payment professionals and our next generation of digitally native leaders to explore the Metaverse and its infinite opportunities. Topics will include the creator economy, virtual and augmented reality, Internet 3.0, and more.
3:15 - 4:15 PM ET
MAIN STAGE
SALON III
4:15 - 4:45 PM ET
MAIN STAGE
SALON III
PAYMENTS AROUND THE WORLD
4:45 - 5:15 PM ET
MAIN STAGE
SALON III
FIRESIDE CLOSING KEYNOTE
5:15 - 5:30 PM ET
MAIN STAGE
SALON III
CLOSING REMARKS
5:30 - 7:00 PM ET
NETWORKING COCKTAIL
7:00 - 7:15 PM ET
LIVE STREAMED
AWARDS DINNER - OPENING REMARKS
Kristy Duncan
Founder and CEO
Women in Payments
7:15 - 7:45 PM ET
VIRTUAL NETWORKING AND SPONSOR EXHIBITS
7:45 - 8:30 PM ET
LIVE STREAMED
AWARDS PRESENTATION
Jennifer Lucas
Managing Director, Americas Payments Consulting Leader
EY
8:30 - 9:00 PM ET
LIVE STREAMED
AWARDS KEYNOTE
9:00 - 9:15 PM ET
LIVE STREAMED
CLOSING REMARKS
8:15 - 8:30 AM ET
MAIN STAGE
LIVE STREAMED
OPENING REMARKS
8:30 - 9:00 AM ET
MAIN STAGE
LIVE STREAMED
OPENING FIRESIDE KEYNOTE
9:00 - 9:45 AM ET
MAIN STAGE
LIVE STREAMED
EXECUTIVE PANEL
The pandemic has accelerated the adoption of digital payments and heightened expectations for a convenient, seamless, and customized experience. New innovations, such as crypto, NFTs, and the metaverse, have come to the stage, offering new ways and new platforms to conduct business. Our new environment has also altered the skills needed to build a successful career in the payments market. This discussion explores the tools and innovation that are needed to build a more connected digital commerce ecosystem, and delves into the skills and attributes needed for women to be successful in the payments space. Join this panel of exceptional women leaders and innovators, as they share insights and pearls of career wisdom from the forefront of the new payments world.
Moderator
Eva Robinson
Managing Director, Industry Executive for Government and Public Sector, Treasury Service
JPMorgan
Pelwasha Faquiryan
Executive Vice President, U.S. Bank Payment Solutions & Global Airlines
Elavon
Jane Larimer
President & CEO
Nacha
Genevieve Leveille
Chief Executive Officer
AgriLedger
Jeanniey Walden
Chief Innovation and Marketing Officer
DailyPay
9:45 - 10:15 AM ET
VIRTUAL NETWORKING AND SPONSOR EXHIBITS
10:15 - 10:30 AM ET
THE CLEARING HOUSE OVERVIEW
11:00 - 11:15 AM ET
SPONSORED SESSION
BANKING ON CLOUD-NATIVE PAYMENTS
Rachel Hunt
Vice President, Growth Marketing
Volante Technologies
Deepak Gupta
Global Head Payments as a Service
Volante Technologies
Annop Basavarajaiah
Director, Payments Americas
Volante Technologies
11:15 - 11:30 AM ET
SPONSORED SESSION
11:30 AM - 12:45 PM ET
VIRTUAL NETWORKING AND SPONSOR EXHIBITS
12:45 - 1:15 PM ET
MAIN STAGE
LIVE STREAMED
INNOVATION PANEL
1:15 - 2:00 PM ET
VIRTUAL NETWORKING AND SPONSOR EXHIBITS
2:00 - 2:15 PM ET
SPONSORED SESSION
2:15 - 2:30 PM ET
SPONSORED SESSION
2:30 - 3:15 PM ET
VIRTUAL NETWORKING AND SPONSOR EXHIBITS
3:15 - 4:15 PM ET
MAIN STAGE
LIVE STREAMED
4:15 - 4:45 PM ET
MAIN STAGE
LIVE STREAMED
PAYMENTS AROUND THE WORLD
4:45 - 5:15 PM ET
MAIN STAGE
LIVE STREAMED
FIRESIDE CLOSING KEYNOTE