Heather is a Merchant Specialist Officer with Bank of America. In this role she works with clients to drive innovation, maintain service and improve the overall experience. Heather provides clients with deep merchant solution expertise and advice. She works in partnership with the treasury coverage teams to ensure unified support for the bank’s multinational clients, focusing specifically on Canadian merchants. During her time with Bank of America she has won numerous awards for going above and beyond for her clients. 

Prior to joining Bank of America, Heather held a senior role at Xerox Canada. She helped clients solve their unique business challenges through digital transformation and business process automation. 


Heather McGregor
Vice President, Merchant Specialist - Canada
Bank of America