Erica joined Bank of America in 2019 and leads the international product strategy for Global Banking in Merchant Services. In this capacity, she is responsible for market strategy and product roadmap development for Europe and Canada. Erica has 20 years of experience enabling, developing and launching emerging payments solutions globally. She’s led the introduction of cloud-based payments, tokenization, EMV, risk management and Omnicommerce tools. Prior to Bank of America, she was with Visa, where she managed proprietary and partner solutions for acquirers and enterprise merchants, and implemented digital payments in Latin America. Prior to Visa, she was with VeriFone and TSYS Acquiring.
Erica lives in Florida and is a native or Rio de Janeiro, Brazil. She has a B.A. in marketing from the Federal University of Rio de Janeiro and dual Master Degrees in International Management and an MBA from Thunderbird School of Global Management and Arizona State University.